Where do I go for assistance?
Use established support channels to request assistance for AI-related matters.
Basic questions related to AI usage within the firm can be submitted to the Chatbot available in the Docs page of GP’s Support desk (see top image in pair below). The Chatbot is trained on relevant documentation and is able to answer a variety of questions. The Chatbot can also be accessed by selecting the ‘?’ widget in the lower right-hand corner of the GP AI Portal (see bottom image in pair below).
AI-related support requests can be submitted in the Support portal of GP’s Support desk. Select ‘New request’ in the upper right-hand corner of the Support portal page (see top image in pair below). Provide details for your request, indicate the level of urgency, and include any relevant images, videos, or files (see bottom image in pair below).
For very urgent matters, contact Tarik Hennen, GP’s Head of AI, directly at [email protected].
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